Service Fulfillment Terms for Cultivating Digital
Web Design Services:
Upon receiving your order, we will initiate the web design process by scheduling a consultation session within 2 business days. During this session, our team will discuss your requirements, design preferences, and specific functionalities you wish to include on your website. The typical timeline for delivering a web design project is 6 to 8 weeks from the date of the initial consultation. This timeline may vary depending on the project’s complexity and the timely provision of necessary information by the client. Upon completion, the website will undergo a thorough review and testing phase before the final handover.
Digital Marketing Services:
Our digital marketing services begin with an initial analysis of your current online presence and a strategy session scheduled within 2 business days from the time of your order. Depending on the services chosen (SEO, PPC, social media marketing, etc.), the implementation phase will start immediately after the strategy approval. Clients can expect to see preliminary results within the first month, with significant improvements projected in 3 to 6 months. Monthly reports will be provided to keep you informed of the progress.
Refund and Cancellation Policy:
We believe in the quality of our services; however, if you are not satisfied with the progress within the first 14 days of the project start date, you may cancel the services and request a full refund. For cancellations after 14 days, a pro-rated refund will be issued based on the amount of work completed. Refund requests should be submitted in writing via email.
Currency and Pricing:
We are a US based company. Pricing may vary on our projects based on individual client needs. All quotes and purchases will be in USD (United States Dollars)
Security Measures:
Cultivating Digital and any third party software used on the site are all PCI compliant and secured by Secure Socket Layer (SSL) protection. We also use all the best practice security measures laid out by https://owasp.org/ and https://www.nist.gov/. No payment information of any kind is stored on site. Any payment information stored is encrypted and maintained by our payment processor.
Payment types we accept:
- Visa
- Mastercard
- Discover
- American Express
- ACH
Customer Support:
For any questions or concerns regarding our services, delivery timelines, or your specific project, please contact our customer support team at sales@cultivatingdigital.com or call us at (423) 708-2780. Our support hours are 8 AM to 5 PM EDT, Monday through Friday.
Contact Information:
Email: sales@cultivatingdigital.com
Phone: (423) 708-2780
By placing an order for our services, you agree to these terms, ensuring a transparent and satisfactory experience for both parties involved.