Privacy Policy for Cultivating Digital

Last updated: September 25, 2026

Cultivating Digital Inc. (“Cultivating Digital,” “we,” “us”) is a web design and digital marketing agency based in Hixson, Tennessee. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

This policy covers information you give us through this website (https://cultivatingdigital.com), by phone, in person, by email, and by text message.

Questions about this policy? Email sales@cultivatingdigital.com or call (423) 708-2780.

Information we collect

Information you give us. When you fill out a form, call us, email us, meet with us, or sign up for our services, we may collect your name, company name, email address, phone number, mailing address, and anything you choose to include in your message.

Mobile numbers and text message consent. If you choose to receive text messages from us, we collect your mobile number and a record of your consent, including the date, time, and method you opted in.

Information collected automatically. Like most websites, we collect standard log file data and use cookies. Details are in the Log Files and Cookies sections below.

How we use your information

We use the information we collect to:

  • Respond to your enquiry and provide the services you request
  • Send you project updates, account information, and customer support messages
  • Ask for feedback on our work after a project or service
  • Send you emails about our services, which you can unsubscribe from at any time
  • Operate, maintain, and improve our website
  • Find and prevent fraud

We do not send marketing or promotional text messages.

SMS / Text Messaging

What we send. If you opt in, Cultivating Digital sends customer care text messages: replies to your enquiry, project and account updates, customer support, and a one-time request for feedback after we finish a project, which may include a link to leave us a review. We do not send marketing or promotional messages by text.

How you opt in. You can opt in by checking the optional text message box on our contact form at cultivatingdigital.com/contact, or by telling a member of our team “yes” when asked by phone or in person. Your first text from us confirms your enrollment. Consent to receive text messages is never a condition of purchasing any goods or services.

Frequency and cost. Message frequency varies, typically one to three messages per enquiry or feedback request. Message and data rates may apply.

Opting out and help. Reply STOP to any message to opt out. You’ll receive one confirmation and no further messages. Reply HELP for help, or contact us at sales@cultivatingdigital.com or (423) 708-2780. Carriers are not liable for delayed or undelivered messages.

Sharing of mobile information. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service and the messaging platform that delivers our texts, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We do not sell your personal information. We share information only with service providers that help us run our business, such as website hosting, email, and messaging platforms, and only so they can perform those services for us. We may also disclose information when required by law. Mobile numbers and text message consent are handled as described in the SMS / Text Messaging section above.

Log Files

Cultivating Digital follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This information is not linked to anything personally identifiable and is used to analyze trends, administer the site, and understand how visitors use it.

Cookies and Web Beacons

Like most websites, Cultivating Digital uses cookies to store visitor preferences and the pages visited, so we can improve your experience. Some cookies on our site are set by analytics and advertising tools we use to measure how our website performs. For more general information on cookies, see the Cookie Consent website.

You can choose to disable cookies through your browser settings. Your browser’s help pages explain how.

Children’s Information

Cultivating Digital does not knowingly collect personal information from children under the age of 13. If you think your child provided this kind of information to us, please contact us and we will promptly remove it from our records.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last changed.

Contact Us

Cultivating Digital Inc.
Hixson, Tennessee
Email: sales@cultivatingdigital.com
Phone: (423) 708-2780